Job Title: Billing Office Keyboarding Clerk
Department: Careers
Hours: Full Time
Job Description:
Billing Office Keyboarding Clerk
The Lower Township MUA is seeking applicants for a full-time front billing office clerk. Successful candidate must be familiar with MS Office and have the ability to organize and manage multiple tasks. Excellent written and oral communication skills required. Experience in processing payments preferred but will train. Must be able to interact with the public in a professional manner and have a strong customer service focus.
Related office experience ideal. Competitive compensation package is available.
Under supervision, performs routine and non-routine clerical work involving a variety of functions including but not limited to customer service, processing of payments,
maintaining utility accounts, calculating bills, and maintaining and providing work orders to field operators.
KNOWLEDGE AND ABILITIES:
· Experience in clerical work and customer service experience.
· Experience with money handling.
· Knowledge of Microsoft Office, including but not limited to Word and Excel.
· Ability to multi-task in fast paced and time-sensitive situations.
· Knowledge of and ability to comprehend established office routines, practices, and regulations.
· Ability to organize assigned clerical work and develop effective work methods.
· Ability to make simple arithmetic calculations and tabulations.
· Ability to understand, remember, and carry out oral and written directions.
· Ability to perform tasks accurately within prescribed time frames.
· Ability to work effectively with associates, superior officials, and members of the public concerned with the work of the department.
· Ability to sort, index, file, and pull varied types of materials using an established filing system.
· Ability to operate and perform routine maintenance on office machines and other equipment.
· Ability to read, write, speak, understand, and communicate in English sufficiently to perform duties of this position.
EXPERIENCE:
· One (1) year of experience in clerical work.
· Experience in customer service is preferred.
EXAMPLES OF WORK:
· Process payments received via mail, in-person, and online in the forms of cash, check, credit, etc.
· Provide information and customer service in-person, via telephone, and through email.
· Perform payment and billing adjustments, error corrections, etc.
· Print, sort, and prepare utility bills and notices to be mailed to customers.
· Receive and process applications and documents and enter necessary data into utility accounts.
· Opens, organize, and distributes mail.
· Perform keyboarding and typing duties.
· Provide assistance to fellow staff.
· Operate various types of office and mail processing machines such as a keyboard, calculators, computer, printer, etc.
A completed employment application below should be submitted to our office at 2900 Bayshore Road, Villas, NJ 08251
or sent via email to billing@ltmua.org
Download Application